Frequently Asked Questions: FAQs

Why Should I Pay For Your Services Rather Than Using The Free Service?

The experience at any free service organisation can be extremely varied. They are generally only manned part time. They are sometimes able to set up informal arrangements providing that debts, creditors and income will permit. These payments are usually in full and tend to be biased in favour of your creditors. If they are not able to handle your case themselves they are only allowed to suggest a local insolvency practitioner. Free services generally do not remain involved subsequently and so they have no knowledge of the insolvency practitioners "debtor friendliness". You are on your own.

At Debt-Medic we are involved from the start to the end and we will remain involved throughout the process. We provide access to advice 7 days a week, and we have no conflicts of interest as protecting your interests is our sole purpose. We only work on your behalf and do not work with, or for, any creditor in any capacity. We strive to give you the best possible advice in order to eliminate the sleepless nights that you have been having. You are our client and we are your advisor. The fee we charge is payable in a number of ways to ensure it is affordable and it reflects the skill, knowledge and experience that we use in order to make sure that you end up in the best possible financial position following completion of our recommended solution. We could save you a great deal of money.

Why Are You Different From Debt Management Company?

The Debt Management companies will arrange with your creditors a monthly payment plan. You make the agreed monthly payment to the Debt Management company and they make the monthly payment to your creditors on your behalf, less 20% as a monthly service fee. The problem with this solution is that unless the creditors freeze the interest and any other charges on your debts, then the total amount of your debts will increase. They will charge you an up-front fee and the ongoing monthly service charge, and in most cases that plan will go on for several years. At Debt-Medic, we do not operate this system unless it is for a very specific short period of time as part of a wider solution. Instead, we aim to provide a real and permanent solution to your debt problems. We only charge a fee that reflects the work we do and we will not charge you a monthly service fee.

What Guarantee Do I Have That You Will Do Everything You Say?

At Debt-Medic we operate under a consumer credit licence and we can have our licence withdrawn at any time if we operate outside the regulations that are laid down by the office of fair trading.

We can guarantee that what we promise you we will deliver. That is our guarantee to you. Our guarantee to you is our aim to prescribe you a  "DEBT FREE LIFE"